Satori Cloud
Customer-facing sites

Product documentation

Publish product documentation from Confluence.

Turn selected Confluence pages into a branded, searchable documentation site for customers—without copying content into another CMS or sending readers into your internal workspace.

Keep Confluence as the source. Give customers a site built for reading.

Confluence source
A product documentation page being maintained in Confluence
Example of a polished customer-facing product documentation website
Customer-ready product documentation
Custom domain No Confluence login Connected to the source

Product documentation without the second content system

Keep the writing workflow your team already has. Improve everything customers see.

01

Keep Confluence as the source

Product, support and engineering teams can continue creating, reviewing and updating documentation in the spaces they already use.

02

Publish only what customers need

Select the pages that belong in the external experience without exposing internal navigation, drafts or unrelated workspace content.

03

Give readers a proper documentation site

Customers get a branded destination organised around finding answers—not a link into the workspace where the content was written.

Customer-first documentation

Put useful product knowledge first. Leave workspace clutter behind.

Build the external experience around the tasks customers are trying to complete, rather than the internal structure your organisation uses to create the content.

docs.yourcompany.com/getting-started
A product documentation homepage organised around getting started
A clear starting point for new customers
Confluence
Product documentation being written and reviewed in Confluence
Your team keeps writing here

Publish without rebuilding

Create customer-ready documentation without moving the source out of Confluence.

Satori Cloud is designed to sit between the internal writing workflow and the external reader experience.

1

Connect Confluence

Use the pages and spaces your team already owns and maintains.

2

Choose what belongs in the docs

Select the approved pages customers need without exposing the rest of the workspace.

3

Publish the customer-facing site

Give readers a branded destination while the source remains connected to Confluence.

Start with a proven documentation shape

Turn the pages you already have into a clearer starting structure.

Begin with the customer content causing the most friction, then organise it into familiar documentation areas such as getting started, setup, guides, troubleshooting and release notes.

01

Getting started

Prerequisites, setup and first steps.

02

How-to guides

Task-focused instructions for everyday use.

03

Troubleshooting

Known issues, fixes and next actions.

04

Release notes

A reliable record of product changes.

Example documentation experience

See what a customer-facing documentation site can look like.

The destination should feel like your product—not like a shared internal workspace.

Explore the structure
docs.yourcompany.com
Example customer-facing product documentation website

See product documentation workflows in practice

Start with the publishing problem your team already recognises.

Guide

Publish selected Confluence pages as product documentation.

Keep the authoring workflow in Confluence while giving customers a separate site designed around product discovery and self-service.

Read the publishing guide
Confluence → customer documentation
Customer-facing documentation published from Confluence

The workflow Satori Cloud is built to replace

The documentation is correct in Confluence. The customer version is the hard part.

Teams often solve external publishing by copying pages into another tool, exporting PDFs or sharing awkward links. Every workaround creates another version to maintain.

Before

Two places to update

  • • Copy pages into a CMS or document.
  • • Check whether the public version is stale.
  • • Explain why internal and external copies differ.

With Satori Cloud

One source, better delivery

  • • Maintain the approved source in Confluence.
  • • Publish selected pages to the customer site.
  • • Keep internal workspace context out of view.

Publish a better documentation experience

Your product knowledge is already in Confluence. Give customers a better way to use it.

Join early access to turn selected Confluence content into customer-facing product documentation without creating another place for your team to maintain.

Or publish another customer-facing experience

Use the same Confluence publishing model for more than product documentation.

Start with documentation, then apply the same approach to the other external content your team already maintains.